GMC Truck Forum banner

1 - 6 of 6 Posts

·
Registered
Joined
·
9 Posts
Discussion Starter #1
Consider yourselves warned... if you want to read all the details about these companies' handling of a problem, you can read the long thread: http://forums.corvetteforum.com/c4-t...-with-oil.html
OR
Here's the summary:

Air_parts sold me an evaporator last year, for my 1991 ZR-1.
It fit, but after lengthy troubleshooting, was determined to be built incorrectly. A critical tube for routing of refrigerant was missing.
I contacted the manufacturer, Vista-Pro, to confirm my suspicion that the unit was incorrectly built.
After confirming this, I spoke with Air_Parts, who agreed to take back the defective unit and replace or exchange it.
I shipped the unit back to Air_Parts, in Arlington TX, where it sat at the post office for over 2 weeks, never to be picked up. Air_Parts claimed the post office couldn't find it -- yet any time I called the post office they told me it was waiting to be picked up.
Air_Parts has now become uncommunicative.
Vista-Pro has also ceased to return my e-mails.

Apparently, Vista-Pro was only interested long enough to get the lot numbers, after that they had no use for me.

I'll never buy another product made by Vista Pro (which includes Ready-Aire, Ready-Rad, HBx, Truck Tough, and Tractor Tough), and if you value your time and money, you'll do the same. The same goes for ebay seller Air_Parts out of Arlington, TX. You've been warned!
 

·
JUGS Racing
Joined
·
1,199 Posts
You get what you pay for.
 

·
Registered
Joined
·
9 Posts
Discussion Starter #3
You get what you pay for.
Please elaborate? the OEM part is discontinued, and only aftermarket ones are available. I'm curious what your suggested alternative is. I've since found an aftermarket one that did the job, but price was equivalent to the defective one. Or are you just tossing some fun remarks in for the hell of it?
 

·
AKA Sugar Plum
Joined
·
2,023 Posts
Please elaborate? the OEM part is discontinued, and only aftermarket ones are available. I'm curious what your suggested alternative is. I've since found an aftermarket one that did the job, but price was equivalent to the defective one. Or are you just tossing some fun remarks in for the hell of it?
DING DING.
glad you have one working in there now and thanks for the warning.
 

·
JUGS Racing
Joined
·
1,199 Posts
What was the equivalent brand?

If the search function wouldve worked then searching for "vista pro" wouldve pulled up a thread that I was in about a/c components. One of the other members had bad luck with vista-pro.
 

·
Registered
Joined
·
9 Posts
Discussion Starter #6
What was the equivalent brand?

If the search function wouldve worked then searching for "vista pro" wouldve pulled up a thread that I was in about a/c components. One of the other members had bad luck with vista-pro.
I ended up buying one from Old Air Products, which was priced just a few bucks more than the Ready-Aire / Vista-Pro unit.
 
1 - 6 of 6 Posts
Top