only about 2 months old, has normal scratches you can get a flawless new housing on ebay for 15 bucks. I have the phone, two charging docks that plug into your usb that the phone sets in so that it charges, you can also transfer music and videos, all that good stuff I also have a belt clip holster and a 2 gb card that is suppose to hold like 1500 songs, though i only have about 500 on it right now. I have like 375 in this phone. I will take 250 shipped for it. If anyone is interested i will get some pics.