Discussion Starter · #1 ·
Hi my name is kurt and I'm reaching out to Chevy truck buyers for any info and help they could offer. I have recently purchased a brand new 14 silverado. The truck is beautiful runs smooth and the ride is superb! However after owning the truck for 5 months I have found that capability doesnt come as "standard" as most truck buyers would assume. when first looking at the truck the first stop I made was the vehicles window sticker which explains that the silverado comes standard with v6 4.3l and a 3.42 gear ratio among other things Allowing the truck to pull 6,700 lbs. So i figured I would have to purchase the upgraded 5.3l engine if I wanted to upgrade my towing capability. that being said a towing package would be right up my aly as well so I need that too I said. the truck also came with upgraded z71 off-road package. After all those upgrades which I found suited my needs and quite a few more bucks than the standard model I figured I had purchased an upgraded truck with increased capability. I was WRONG!. Chevy decided to throw in a tiny "I'll suited" (according to my opinion) 3.08 axle ratioed rear-end in this truck. Not only does that rear end not allow my upgraded truck to have increased capability but it actually lowers the tow rating to less than its standard base model counter part (6,600 lbs) I have come to find out that this rear end also forces my truck to shift twice as much in order to deliver small amounts of power to the rear wheels. Which brings up the question why would I pay more for the v8 model the off-road package and the tailoring package only to be able to tow less? I now have a trailor that I can't tow and the dealer ship that I bought the truck from said my truck has lost too much value over 5 months to put me in a new capable truck with out increasing my payment by almost $100 a month, and that the cost of upgrading my rear end, to make my truck as capable as I thought it was when I bought it, would cost more than $4,000. And when I contacted Chevy customer service they said they couldn't help me. I have also left a complaint with GM about this issue and they have yet to get back to me. So I now have to buy another new truck costing me a small fortune. Thanks Chevy! The truck sure is pretty though. Does anyone know if there's a way to talk to GM higher ups to fix this or am I just simply put screwed?