They probably "reinstalled" it to give warranty, which apparently they suck at. anyhow, sounds like a short for sure, maybe the door plunger, although they're plastic nowadays, it could be smashing the wire though against the metal, it's late and i can't think straight. Are all speaks cutting out or just the drivers side?
side note, the 20 secomds sounds wierd, could you get sound for twenty seconds, then close the door and reopen and then get sound for another twenty seconds?
side note, the 20 secomds sounds wierd, could you get sound for twenty seconds, then close the door and reopen and then get sound for another twenty seconds?